FAQs

Medical Services from Vita Mobile: Frequently Asked Questions

Do you have questions about mobile medical support services? Vita Mobile has the answers you need.

What is the service coverage capability of Vita Mobile Medical Support Service?

Vita Mobile currently provides service across the contiguous United States with very few exceptions. Reach out to us so that we can further discuss your specific service needs.

How do you vet your network of service providers?

Our company has an extensive vetting process that includes a review of years of active experience, breadth of experience, applicable licensure, communication skills, and philosophy of care.

Who performs the mobile phlebotomy, clinical trial and corporate wellness event services?

Vita Mobile works with contracted mobile healthcare professionals, from various health professions and disciplines, to provide nationwide mobile medical support services.

How do you keep your customers informed regarding the status of service requests?

We want to make sure and follow the desired communication protocol prescribed by our customers, but fundamentally, we make sure that communication is proactive and never leaves our customer guessing as to the status of the requested service execution. And, when an unexpected issue arises, we make sure to communicate a thoughtful and proactive plan to overcome the hurdle so that our customers never have a worry and are always fully informed.

Where is Vita Mobile located?

Our headquarters is in the Kansas City metropolitan area with mobile healthcare professionals across the United States.

How do you hold your company accountable for exceptional service performance?

Vita Mobile prepares a comprehensive quarterly service outcomes report for its customers based on the key performance indicators (KPI’s) that have jointly been agreed are the most important indicators of service quality. This report serves as a grade card for our service performance and, at the same time, also provides a formal opportunity for us to learn of any new goals and objectives of our customers.

Vita Mobile consistently exceeds at providing white glove service so its customers can relax.